Privacy Policy

Last Updated:10th of August 2018


We believe in prioritising customer experience while protecting your Privacy. Therefore we have made some changes to our Privacy Policy and Terms and Conditions to help you understand what data we collect and why we collect them and how we use them.

We have made these updates in keeping with the new data protection regulation implemented by the European Union; General Data Protection Regulation (GDPR). These regulations have come into effect from the 25th of May 2018. We would encourage you to review our privacy policy. This applies when you use KNOWSL’s services, it’s App and it’s website hereinafter referred to as App and/or Website.
The following will be applicable to the use of the App and Website, the data we collect and our privacy practices. If you chose to visit the App or Website, the information we collect will be subjected to these policies and applicable Laws.

Information we collect

  1. Non Personal Identifiable Information: We may collect the domain name of your internet, usage statistics and other non personal data about your usage of the App or Website.
  2. Personal Information: We may collect information which may identify you such asyour name, mailing address, email address, telephone number, and any other information you provide us from time to time in addition to your IP address.

Collection and use of Information

While you are visiting and using our App or Website we may collect and use certain information about you. This information will be used to analyse trends and use of content on the App or Website, track user movement and interaction.

Providing us with personal data is NOT mandatory. However giving your personal data to EL89 Studios Private Limited, hereinafter referred to as ‘EL89 Studios’, the holding company of KNOWSL, will be necessary to create an account on KNOWSL which is necessary for you to have the full use of the App or Website and access to all of its features. You will not be able to create an account if you do not fill out the required information in the form.

We may also collect this personal information if you wish to contact us for any reason or make any inquiries. If you provide us with such information we will use it only to correspond with you and use it to assist you for the reason you contacted us.

Any personal information you provide us (as mentioned above) will be used only for the purpose for which you gave us that information. If we want to use such information, such as your email address, for any other reason it would only be with your expressed consent.

If you chose to register or send us an email through which you provide us with personal identifiable data such as an email address, telephone number, name, age etc. We may share necessary data within the confines of EL89 Studios to serve you in a more effective and efficient way unless it is prohibited by law.

Changes to Information you provide

You have the right to access, rectify, erase, object, restrict and be informed of automated decision making and use with regards to any information you provide us with.


If you provide us with your postal address, email address or telephone number and opt-in to receiving such information, you may receive periodic mails, emails or telephone contact from us regarding our services and products.

Changes to the Policy

We may change the Privacy Policy. The “Last Update” section at the top of this page will tell you when this privacy policy was last updated. Any changes we make will be effective from the date it was updated. By continuing to use the App or Website you agree to these changes. We advice you to keep updated regarding our privacy policy to ensure that you’re constantly informed of any changes.

Data sharing

We respect your privacy and therefore limit access to your personal information only to our employees, contractors and agents who need this information to perform their jobs and to assist you better. Those who have access to your personal information are subjected to confidentiality agreements. We will not share your personal information with any unauthorized external entity. However there is no absolute guarantee that access, disclosure, alteration or destruction of information will not occur due to breach of any agreements or safeguards that we have laid down.

This App or Website may contain links to third party Apps or Websites whose data protection and privacy practices may differ from ours. We are not responsible for the content and privacy and practices of these third party Apps or Websites. Their privacy policies and practices will apply.

In certain circumstances if required to do so by law, we may have to share your information to the authorized government entity or judicial servants as required by the applicable Laws. We may also have to disclose your information for purposes of National Security or if legally required to do so to prevent or defeat crimes.

Please contact us on

  1. For any inquiries or feedback on our data protection policies and procedures.
  2. If you require more information on or access to the data which you have earlier provided us with.
  3. Any other clarifications you may have regarding the use and collection of your information.

Cookie Policy applicable to the KNOWSL website

We use cookie technology to improve and customise your experience on this website and to understand how you are using the website. The cookie technology we use does not capture any personal identifiable data about you but remembers your preferences, such as language and region, which remains as your default settings when you revisit the website. This will make it easier to navigate through our website the next time you visit and give you a faster and more efficient user experience.

Some of the cookies we use are session cookies and only last until you close your browser, others are persistent cookies which are stored on your computer for longer. However, the cookies cannot read data off your hard disk.

We may share non-personal identifiable information with third parties so as to provide suggestions to you, personalise content and to enhance your browsing experience on and off our website. These third parties may also collect your non- personal identifiable information when you view or use their applications or websites, and may do this using cookies or other similar technologies. Please review their privacy policies to learn more about the information they collect or receive.

To browse without cookies, you can configure your browser to reject all cookies or notify you when a cookie is set. Your experience of this website may be different if you have configured your browser to block cookies as you may not be able to use all interactive features on our sites.